Privacy policy

At Philofer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our brand, whether you are shopping on our website, engaging with us on social media, or making purchases.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as your name, email address, and shipping/billing information when you place an order.

  • Transaction details related to your purchases.

  • Non-personal information such as browser type, device information, and website usage patterns for analytics and improvement.

2. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling your orders.

  • Improving our products, services, and shopping experience.

  • Sending you updates, offers, or promotions (only if you have opted in).

  • Ensuring security and preventing fraudulent activity.

3. Sharing of Information

  • We do not sell or trade your personal information to third parties.

  • Your data may be shared with trusted service providers (such as payment gateways and delivery partners) solely for order processing and delivery.

  • Information may be disclosed if required by law or to protect our legal rights.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, remember preferences, and analyze website traffic. You can disable cookies in your browser settings, though some features may not function properly without them.

6. Your Rights

As a customer, you have the right to:

  • Access and review the information we hold about you.

  • Request correction or deletion of your personal data where applicable.

  • Opt out of receiving marketing communications at any time.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website.