Terms of service

Welcome to Philofer. By accessing or using our website and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

1. General

  • These Terms apply to all users of our website and customers of Philofer.

  • We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Orders

  • All product descriptions, prices, and availability are subject to change without notice.

  • We make every effort to display product details accurately, but we cannot guarantee that your device’s display of colors will be exact.

  • Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order in case of stock unavailability, payment issues, or suspected fraud.

3. Pricing & Payments

  • All prices are listed in PKR unless stated otherwise.

  • Payment must be made in full before order processing.

  • We use secure payment gateways, but we are not responsible for any third-party payment processing issues.

4. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to courier delays or unforeseen circumstances.

  • Risk of loss or damage passes to the customer once the product has been handed over to the courier.

5. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy, which should be read together with these Terms.

6. User Responsibilities

  • You agree not to misuse our website for fraudulent, illegal, or harmful purposes.

  • Providing false, inaccurate, or misleading information during checkout may result in order cancellation.

7. Intellectual Property

  • All content on our website, including logos, designs, product images, and text, is the property of Philofer and may not be copied or used without permission.

8. Limitation of Liability

  • Philofer shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the maximum extent permitted by law.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Pakistan.

  • Any disputes shall be subject to the jurisdiction of the courts of Pakistan.